Knowledge Base

Guides, tips, and answers to help make every step of your mortgage journey smoother — from getting started to managing your loan with confidence.

Scams Targeting Homeowners After Closing

After buying a home, it’s common to start receiving official-looking letters or even phone calls about your new property. Many of these are scams designed to appear urgent and legitimate – but they have nothing to do with your lender or title company. These notices may say things like “Final Notice,” “Immediate Response Needed,” or...

How to Sign Initial Disclosures with NexBank

If your lender is NexBank, you’ll receive your Initial Disclosures electronically through DocMagic — a secure platform that lets you review and sign important loan documents online. This fast, paperless process helps you keep your mortgage moving without the need to print or mail anything. Here’s exactly how to complete your e-signing from start to...

How to Request a Payoff Statement from Freedom Mortgage

If your loan is serviced by Freedom Mortgage, you can easily request a payoff statement online, by phone, or by fax. A payoff statement shows the total amount needed to pay off your mortgage in full and includes your unpaid principal balance, accrued interest, escrow balance, and any outstanding fees. Whether you’re selling your home,...

How to e-Sign Disclosures with Newfi Lending

If your lender is Newfi Lending, you’ll receive your initial disclosures electronically through their secure online portal. This allows you to review, sign, and deliver documents instantly — no printing or mailing required. By signing electronically, you can: Here’s exactly how to complete the process, step by step. Step-by-Step: How to e-Sign Disclosures with Newfi...

How to e-Sign Disclosure with Dart Bank

If your lender is Dart Bank, you’ll receive your disclosure package through their secure online signing system. This allows you to review, consent, and electronically sign important documents without printing or mailing. By signing electronically, you can: Here’s exactly how to complete the process, step by step. Step-by-Step: How to e-Sign Disclosures with The Dart...

How to e-Sign Disclosure with Loan Store

If your lender is The Loan Store (TLS), you’ll receive disclosures through their secure Borrower Portal. This lets you create your account, review, and e-sign documents quickly – no paper, printing, or mailing required. By signing electronically, you can: Here’s exactly how to complete the process, step by step. Step-by-Step: How to e-Sign Disclosures with...