Knowledge Base

Guides, tips, and answers to help make every step of your mortgage journey smoother — from getting started to managing your loan with confidence.

How to e-Sign Disclosures with STG Mortgage

Borrowers working with STG Mortgage can securely review and sign their loan disclosures electronically using DocMagic. This digital signing process allows you to complete your documents online without printing, scanning, or mailing paperwork. The process can be completed from your computer, tablet, or smartphone. Here’s exactly how to complete the process from start to finish....

How to Apply for a Certificate of Error (Homeowner Property Tax Exemption)

Applying for a Certificate of Error If you believe you were eligible for a Homeowner Property Tax Exemption in a previous tax year but did not receive it, you may be able to apply for a Certificate of Error. This process allows eligible homeowners to retroactively apply for missed exemptions and potentially receive a property...

How to Sign Initial Disclosures with PennyMac

When your lender uses PennyMac TPO to deliver disclosures, you’ll receive an email letting you know that your documents are ready to review and sign. The process is simple and can be done on your phone, tablet, or computer. This guide walks you through each step so you can complete your PennyMac disclosures quickly and...

How to Sign Initial Disclosures with NexBank

If your lender is NexBank, you’ll receive your Initial Disclosures electronically through DocMagic — a secure platform that lets you review and sign important loan documents online. This fast, paperless process helps you keep your mortgage moving without the need to print or mail anything. Here’s exactly how to complete your e-signing from start to...

How to Request a Payoff Statement from Freedom Mortgage

If your loan is serviced by Freedom Mortgage, you can easily request a payoff statement online, by phone, or by fax. A payoff statement shows the total amount needed to pay off your mortgage in full and includes your unpaid principal balance, accrued interest, escrow balance, and any outstanding fees. Whether you’re selling your home,...

How to e-Sign Disclosures with Newfi Lending

If your lender is Newfi Lending, you’ll receive your initial disclosures electronically through their secure online portal. This allows you to review, sign, and deliver documents instantly — no printing or mailing required. By signing electronically, you can: Here’s exactly how to complete the process, step by step. Step-by-Step: How to e-Sign Disclosures with Newfi...